Thanks for your trust and support, in order to let you get a good after-sales service, while maintaining your rights, we make the following commitments 

(I) Warranty period: Two years (from the date of shipment,a limited warranty applies to six months for cables and sensors),This warranty does not apply to  defects resulting from user actions such as misuse, improper wiring, operation outside of specification, improper maintenance or repair or unauthorized  


(II)Warranty procedures:

a. If users need service, please present warranty card and purchase invoice.

b.If necessary return the instrument for service during or after the warranty period,please place the instrument in o the original packaging box and send to our company with the warranty card.

c. Any products that accord with the service range will be repaired by our company free of charge without any repair cost and components cost.

d.The user is responsible for shipping charges, freight,safe and adequate to prevent damage in transit packaging

(III)Non-Warranty Scope

a. Falling short of the service procedure.

b. After the demolition of their own equipment, assembly, or not authorized by the Company's maintenance unit.

c. There is battery leakage and circuit board corrosion due to it.

d. The instrument has been damaged due to violent drop, strike, or other abnormal incidents.

e. The instrument is installed, operated or maintained not according to the primary instruction.

(IV)Our company will charge reasonable components cost for the instrument that is in non-warranty scope based on tenet of serving the customers.

(V)Free service excludes the replacement of fuse, battery and all accessories.

(VI)Our company is irresponsible for any lost arose when used.

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